What our Tenants say

We understand a successful tenancy has to work well for the tenant as well as the landlord, which is why we are  as proud of the positive comments we receive from tenants. Here are just a few of the unsolicited positive comments from our tenants…


“We’ll be really sorry to leave as it’s been a fantastic home, with the best agents a tenant could wish for.” Pip Tindall

“Thank you so much for everything you did to sort out our flat before we moved in.  It’s been an awful time and we’ve had so much to deal with – it meant we had to accept your doing everything for us.  We appreciate it so much.  You’ve been amazing.” Jo and Shaun Powell

“I will gladly pass on your details as I was impressed with your service and the smoothness of my move. It is a huge bonus for me not to be travelling backwards and forwards any longer.”Viv Hudson

“I have asked our new landlord to get in touch with you, as you have been an excellent agent and I couldn’t recommend you more highly.” Reda El-Mekabaty

“Hands down, this is the best service I have ever received from a letting agency, thanks to you!” Hanne-Maria.

“You were fabulous from start to finish – we really appreciated how you were always so professional and so approachable at all times. We have already recommended OTM to many colleagues. We couldn’t be happier with our house!!” Anna & Marcelo

“We are very happy with the flat you found for us; it has everything we asked for. We always thought that living by the sea would be a dream that we may never fulfil, yet here we are, in this lovely place, in a wonderful town, surrounded by all things we could ever wish for. Thank you so much for your very efficient services!” Eduardo and Ines

Rachel, thank you for everything over the past 3 years, you and your team have been a pleasure to deal with. Helen

“I wanted to say thank you to you and the staff for being so understanding and making this very easy for me, I would definitely use Medics again and would recommend to anyone I know that is looking”

“As a tenant in a property that is managed by Medics on the Move, I have been extremely impressed with the quality of service, organisation and professionalism that the Medics team have demonstrated throughout the entire process. The staff have been helpful and responsive, which has helped ease the stress of the moving process. I would certainly recommend their services to others considering a similar move”.

“I’d like to say thank you. I have really loved my time in the Robinson Building and before that Vestry Hall and it’s been really great renting both properties from such great agents!

“I would like to add something else. Your real estate agency is different. I do not know what exactly Medics on the Move is, but from my experience today with you both, I have to say the the customer experience has been MUCH better than with any other agency. Congratulations girls, it’s been a pleasure treating with you”.

“You made every effort to understand our requirements. Your attitude gave me every confidence in your ability to find what we wanted which you did. Your enthusiasm shone through – nothing ever seemed too much trouble. You were always keen to do that little bit more without being asked, eg addresses of local dentists. Messages were reliably passed on and calls returned promptly. Knowing that you were in control provided stress relief worth more than your fee.”

“It was a pleasure dealing with you and the rest of your company. You made our move to Bristol so much more comfortable”.

“Caroline was extremely helpful and very engaged in helping me. She was a good representative for Bristol, too, and has clearly enjoyed living there. She’s eager to answer questions and has been very responsive. I have enjoyed the time in working with her. “

Thank you very much for looking after my move to Bristol and finding me such a great place. I was really sad to move out on Monday – I hope you manage to find someone who will enjoy it as much as I did.”

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